Frequently Asked Questions
Everything you need to know about your VitalHeal experience.
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. We recommend measuring yourself and comparing it to our chart, as our high-performance fabrics offer a tailored fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund may incur a small processing fee.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Are VitalHeal garments sustainably made?
Yes, we prioritize ethical manufacturing and use eco-friendly materials whenever possible. Our current collection features recycled polyester and organic cotton blends.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How should I care for my VitalHeal apparel?
To maintain the integrity of the fabric, we recommend machine washing in cold water with similar colors and air drying. Avoid using bleach or fabric softeners.